L.L.Bean: A Century of Keeping Pace with Customers’ Evolving Needs

Read how Fortna helped L.L.Bean embark on a long-term, multi-step approach to transform their distribution operations for greater efficiency and improved costs.

7 Ways to Prepare for an Unprecedented Cyber Peak Season 2020

With no precedent for the situation they currently find themselves in, retailers need to write a new playbook for the new peak. Plans will require flexibility. What can you expect? How should you prepare?

eCommerce Shift Requires New Look at Network Strategy

Rapid acceleration of eCommerce growth requires review of the network strategy for opportunities to alleviate capacity constraints that impede business continuity or continued growth.

6 Things You Can Do to Make Returns a Competitive Advantage

With the increase in eCom orders comes an increase in returns highlighting the need for an efficient and profitable process that is easy, fast, free and seamless for the customer.

Growing Wave of eCommerce Returns – A Challenge to Profitability

Returns are often complex and unpredictable, creating reverse logistics challenges and potential service failures unless you optimize, measure and manage returns as well as you do outbound fulfillment.

Designing for Business Continuity in Times of Disruption

Disruption is happening at a pace you can see and has revealed supply chain vulnerabilities. With disruption comes opportunity. Leaders who innovate quickly with a focus on agility will reap rewards.

Shift in eCommerce Requires a Quick Pivot to More Agile Operations

Disruption has caused a massive shift toward eCom revealing stress points in operations that must be shored up quickly for business continuity.

Is Micro-fulfillment Right for Your Company

To ensure a micro-fulfillment strategy is profitable, companies must work through all the effects it may have on their business—from real estate investments to storefront utilization.

Micro-fulfillment: Increasing Responsive Fulfillment

Customer expectations for convenience and speed require companies to consider micro-fulfillment strategies that enable more responsive and profitable fulfillment of online orders.

Ensuring Business Continuity in the Next New Normal

A point of view on the new challenges and expectations that will be the next “New Normal” for supply chain leaders disrupted by the COVID-19 pandemic.