Modern warehouse management software systems can be a key enabler of high performing distribution operations. Yet many organizations struggle to realize the potential that warehouse management systems can bring to their distribution operation. Why is this? WMS technologies and architectures are complicated and constantly changing. While innovations like cloud-based systems bring the potential for increased performance, they can also mean more risk. And the vendor landscape is rapidly evolving due to acquisitions and market consolidation. This makes it time-consuming and expensive to perform the due diligence required to get the right system for your organization. And the risk and expense of choosing the wrong product or vendor can be devastating to the organization and their business results. And when you select a system and transition to implementation, it is often very challenging to get the organization committed and prepared to operate with the new system. The complexity of the implementation and change process demands great skill and intense focus, but your best experts are often consumed meeting daily operating performance demands. No wonder WMS projects often fail to deliver the business value that was used to justify them.
What is the Solution?
It starts with knowing how to connect the organization strategies with systems requirements and creating a roadmap to make it happen. Because there are so many choices, the process can be overwhelming. So it’s important to have up-to-date knowledge of the market. Absent this, an organization may find themselves consumed learning and analyzing the market without moving any closer to implementing a solution. And knowing the software market is only the beginning. The real value comes from knowing how to design and implement the best processes and leverage the WMS software and warehouse automation to bring them to life in a high performing operation. Getting the most value from these implementations requires more than just automating or implementing the status quo with an updated technology platform. It means making the changes that will improve performance. This requires significant focus on preparing the organization to successfully implement and sustain the changes needed to fulfill the business case.
Fortna Can Help:
Fortna’s WMS services help our clients ensure their WMS systems support the business strategy and deliver on a business case.
WMS Strategy and Roadmap Focus on understanding unique requirements and key decision making criteria and develop a roadmap to guide the project.
WMS Assessment Review the existing operation to assess the need for a new WMS.
WMS Business Case Development Incorporates a thorough understanding of current and future business requirements while leveraging our expertise of best practices when considering the impact on people, assets, processes and systems to deliver a practical and justified solution.
WMS Selection and Negotiation Support Outlines the process for evaluating candidates, bidders and finalists to select the right solution and negotiate the most favorable commercial terms.
WMS Implementation Program management, design, testing, training, go-live support.
WMS technology is complex and changing rapidly
Difficult and expensive to evaluate WMS vendors
Difficult to manage change to be successful with new system
Organization lacks WMS expertise and bandwidth
Difficult to realize business value from WMS technology