OHL is one of the largest third-party logistics companies in the world.

Providing superior service to their clients is top priority.

OHL’s service offering includes transportation, warehousing, customs brokerage, freight forwarding and import and export consulting services. With three divisions--International Services, Contract Logistics and Transportation Services, OHL offers comprehensive logistics management solutions that span the globe. They understand that performance is not a luxury, it is a way of life.

OHL was on the path to a traditional solution that included a point solution, labor management system selection & implementation, a huge capital investment, major transformation and engineered standards. They were led to believe that a Transportation Management System was what they needed. Fortna asked for the opportunity to assess a few sites to demonstrate that there was opportunity for OHL to become a great operator without throwing technology at the problem.

You have to focus on building the foundation for immediate and future performance.

OHL worked with Fortna to create an Organizational Excellence Program that provided a systematic approach, ensuring that behaviors and actions were modified to realize the benefits of supply chain initiatives. They, along with Fortna’s organizational excellence team were able to create a plan to improve bench strength, reduce labor costs, increase employee retention, stave off unionization attempts, streamline internal processes, increase productivity and moral and create an effective management training program.

How OHL did more with what they had using a better model. In a very short amount of time, OHL began realizing amazing improvements. As a 3PL with many sites, the customer requirements, the employees and sometimes the management changes, it turned out that a more basic solution was the right answer for them to get quick wins, improve leadership and gain momentum.

They are on the way to being a great operator, every day, every shift.

10-35% increase in Productivity

10-45% increase in Utilization

3-11% increase in Quality

10-25% decrease in Involuntary Turnover

10-35% decrease in Labor Expenses