Maintaining High Availability on a Large Number of SKUs

A leading industrial parts distributor promised its customers next-day delivery on any of its 600,000 SKUs. But the company was faced with high transportation costs, outdated software that drove inefficient processes, and low customer service levels. Fortna helped redesign the company’s order fulfillment operation, provided an updated software solution that integrated all of their systems and yet was easy to maintain, reengineered their facility layout for better flow and implement changes to their picking processes. As a result, they were able to cut order cycle time from three hours to less than one and improve productivity by 62%. The changes also helped to reduce their labor costs, increase their operating capacity and improve customer service. For more, read the full case study.